| Accessibility |

STATEMENT ON THE ACCESSIBILITY OF THE WEBSITE www.diagonale.at

Diagonale endeavours to make its website www.diagonale.at as accessible as possible. The website is partially accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

As this website is already quite old and has grown over the years, not all areas are yet fully accessible. For example, documents or certain multimedia content may have restrictions and image descriptions may be missing. Furthermore, parts of the website are not mobile responsive, including the online programme, and are therefore not accessible. We are continuously working to improve accessibility step by step. A planned relaunch of the website will be given special consideration in this regard. Full accessibility of the current website is currently only possible to a limited extent for technical and financial reasons and is considered a disproportionate burden.

Feedback:
If you notice any barriers or problems when using the website, we would appreciate your feedback at office(at)diagonale.at. Your feedback will help us to make the content more accessible, also with regard to the upcoming relaunch of the site.

Status of the declaration: November 11, 2025
This declaration is based on a self-assessment and an assessment by the web developers at www.diagonale.at.

Enforcement procedure:
If you are not satisfied with our declaration, you can contact the Social Ministry’s Arbitration Board for Disability Equality at www.sozialministeriumservice.at.

ACCESSIBLE FILM OFFERINGS

Audio descriptions (Dolby Fidelio) and/or closed captions are available for selected films. Receivers and headphones are handed out directly at the theatre entrance. Our ticketing office will provide information about available tickets during advance sales (by telephone on +43 (0) 316 269 555 or by email at ticketinfo(at)diagonale.at).

INDUCTION LOOPS

are available at the Rechbauerkino and Schubertkino cinemas. These transmit sound in excellent quality directly to hearing aids via a magnetic field, without interference or fluctuations.

BARRIER-FREE ACCESS TO FESTIVAL CINEMAS AND LOCATIONS

All festival cinemas, the opening ceremony at the Helmut List Halle, the awards ceremony at the Annenhof Kino, the exhibitions at the Kunsthaus Graz, the industry events at the Grand Hôtel Wiesler, the Heimatsaal at the Volkskundemuseum am Paulustor, and the Club Diagonale at the Diagonale Bar in the Volksgartenpavillon – hosted by EULE – are accessible to wheelchair users. Step-free entrances, accessible toilets and parking spaces for wheelchairs are available at the festival cinemas. Tickets for wheelchair spaces can be purchased by telephone from 10 a.m. to 6 p.m. on  +43 (0) 316 269 555 and at the ticket offices at Kunsthaus Graz and the cinemas, or at ticketinfo(at)diagonale.at. An accompanying person is entitled to a free ticket with a seat in the immediate vicinity of the wheelchair space.

Annenhof Kino
Auditorium 2: 2 wheelchair spaces
Auditorium 5: 1 wheelchair space
Auditorium 6: 1 wheelchair space
Barrier-free access to the entire cinema (foyer, box office and all auditoriums)
Disabled toilet in the foyer

Disabled parking spaces near the cinema:
1 parking space at Elisabethinergasse 2, approx. 100 m away
4 parking spaces in the Apcoa Roseggerhaus underground car park: 2 in the garage, 2 in the courtyard, approx. 190 m away

Filmzentrum im Rechbauerkino
Barrier-free access via an automatic entrance door, an automatic door to the disabled toilet and wheelchair-friendly access to the cinema auditorium.
2 wheelchair spaces

Disabled parking spaces near the cinema:
Rechbauerstraße 7, approx. 20 m away
Rechbauerstraße 15, approx. 70 m away

KIZ RoyalKino
All three auditoriums are wheelchair accessible. Auditoriums 1 and 3 are equipped with stair lifts, while Auditorium 2 is accessible at ground level. A wheelchair-accessible toilet is accessible via stair lift and is also equipped with a baby changing table.
Hall 1: 3 wheelchair spaces
Hall 2: 2 wheelchair spaces

Disabled parking near the cinema: Schießstattgasse 45, approx. 70 m

Schubertkino
Barrier-free access to the entire cinema (foyer, box office, café and lounge, courtyard and all cinema auditoriums)
Cinema auditorium 1 and the barrier-free toilet in the basement can be reached via the lift (in the courtyard).
Auditorium 1: 3 wheelchair spaces
Auditorium 2: 2 wheelchair spaces

Disabled parking spaces near the cinema:
4 parking spaces at Bischofsplatz, approx. 230 m away
Further information on accessibility at the Schubertkino (in german)

Helmut List Halle
Barrier-free access via ramp to the foyer, disabled toilets available.
8 wheelchair spaces
8 disabled parking spaces in the southern car park in front of the hall
Further information on accessibility in the Helmut List Hall (in german)

Heimatsaal in the Volkskundemuseum at Paulustor
The Volkskundemuseum has been certified as a Green Museum with the Austrian Ecolabel since 2021. The museum and the Heimatsaal are accessible to wheelchair users (with the exception of the smoking room).

Disabled parking spaces near the location:
2 parking spaces directly at the museum.
Further information on accessibility at the Museum of Folk Culture

Kunsthaus Graz
Since 2021, Kunsthaus Graz has been certified as a Green Museum with the Austrian Ecolabel.
Access via automatically opening doors, tactile and visible guidance system.

Disabled parking spaces near the location:
3 parking spaces at Lendkai 13, approx. 80 m away
1 parking space at Grieskai 2, approx. 60 m away
5 parking spaces in the Kunsthaus underground car park: 2 on the first basement level, 1 on each of the other levels
Further information on accessibility at the Kunsthaus Graz

KULTUM
The cultural centre at the Minoriten is accessible to wheelchair users via a lift.

Disabled parking spaces near the location:
Parking spaces in the courtyard, access via Afritschgasse

Grand Hôtel Wiesler
Ground-level access, disabled lift and disabled toilet available.

Disabled parking spaces near the location:
1 parking space at Grieskai 2, approx. 70 m away
Download the PDF of the Grand Hôtel Wiesler’s accessibility check

Diagonale-Bar im Volksgartenpavillon – hosted by EULE
The Volksgartenpavillon is accessible to wheelchair users via the ramp at the rear. Disabled toilets are available in the Volksgarten, 20 metres away.

Disabled parking spaces near the venue:
1 parking space at Volksgartenstraße 8, approx. 45 metres away
3 parking spaces at Orpheumgasse 17, approx. 110 metres away

Steiermärkische Sparkasse (Green Event, Program Presentation Graz)
Ground-level access, accessible toilets with sufficient space available. Lifts: All floors are accessible without barriers or steps.

Disabled parking spaces near the location:
2 parking spaces at Landhausgasse 8, in front of Steiermärkische Sparkasse
Download the PDF of the Steiermärkische Sparkasse accessibility check

Metro Kinokulturhaus (Green Event, Program Presentation Vienna)
For visitors with walking disabilities or wheelchair users, the Metro Kinokulturhaus is accessible via a trapdoor (min. 90 cm) in front of the cinema bar. All exhibition and cinema levels are accessible by lift and have sufficient turning space. There are a total of three wheelchair spaces in the cinema auditoriums, which can be reserved by telephone or email when booking tickets. Admission is free for accompanying persons. A wheelchair-accessible toilet is located on the ground floor, and the Satyr Filmwelt in the foyer is also accessible without steps. Public disabled parking spaces are available near the Metro Kinokulturhaus. In general, vehicles marked with a permit in accordance with § 29b StVO (German Road Traffic Regulations) may also park in resident parking spaces for an unlimited period of time at no additional cost.